Return and Refund Policy
If you purchased an item from Piqqit, you have 14 days from receipt to return your order, in accordance with Portuguese law. Return shipping costs are borne by the consumer, as stipulated in paragraph 2 of article 13 of Decree-Law 24/2014, regardless of the reason. Returns must be made to the address provided, so please contact us at firstname.lastname@example.org. We recommend that you use a tracking number shipping option (we are not responsible for lost orders). Upon receipt and analysis of the product, Piqqit will proceed with the refund (if applicable) deducting the shipping costs.
The Conditions For Return Are As Follows:
Return of the complete article, with all its components and accessories, instruction manual and original packaging in perfect condition. If you have removed labels, opened a sealed package or damaged the item, the return will not be accepted.
Return period: Up to the 14th consecutive day, from the day of delivery.
Articles with no sign of use.
If you wish to cancel the order due to possible delivery delays, it will be necessary to wait and refuse the package on the day of delivery. PIQQIT will not refund any amount while the package is still in transit.